Denial prevention committees
I'm curious what other systems are doing in terms of having a denial committee that regularly reviews and tries to prevent denials. If anyone is interested in discussing this topic let me know and we can connect. Thanks!
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For years PFS has been responsible for denials. We are changing our model and pushing that upstream and the C suite is holding the clinic leadership responsible for reporting on their denials outcome. The end game is a downward trend as leadership sees their accountability. The analyst pushes the monthly denials out to the departments and we also have monthly meetings to discuss with all involved.
PFS still manages turning them around but the ownership is now expanding
My position as Revenue Integrity Director was just created a few months. When my position was created they also created a Denials Director. We started having weekly Revenue Integrity meetings and just recently started rotating RI meeting with a Denials meeting. So we have started bring all denial issues to the meeting every other week and continue to work on anything that comes in the interim.
I would love to discuss the challenges anyone is facing in responding to denials and the types of denials you are dealing with. I would be happy to do a Team Call or WebEx if there are multiple people interesting in having a round table discussion.
I recently took a new job. We are discussing development of new services. One of those services is around denials. If you are willing to discuss further please contact me at virginia.bryan@cgi.com.
Thank you.