UHC denails

Has anyone have experience with UHC denials after a review of charges is done by MedReview.  UHC sends the results of the outlier audit. They typically want the hospital to supply orders and documentation of charges/services/supplies.  I supply them with a detailed line item report with orders and documentation to support charges/services/supplies. When they respond the appear to randomly reverse the denial on a portion of the items.  They state no documentation/order supplied when it was.  anyone having this experience?  Do you resubmit the documents on the items that were not reserved?  Do you have success a second time around?  Any information on how to handle theses appeals would be greatly appreciated.
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