It is the responsibility of the department to reconcile their charges daily. I do have one team member in place that trains and holds the departments responsible to ensure that the departments are monitoring their charges. The departments send reports to the Charge Reconciliation Analyst once completed. Our Revenue Integrity Team is notified and gets involved when charges and/or revenue direction opportunities arise.
The above should read going from 5 days to 4 days.
thanks, this is amazing!
We will be going live with Epic in August. Is there anyone else who has implemented Epic? Thanks in advance!
Does anyone have any Epic policies they would be willing to share?
I know your pain. Even after 7 years, I still mourn the loss of my AS400 queries. Maybe we could develop a support group?
May I ask what report you are using in Cerner for charge reconciliation? We have been trying to find a good report in Cerner for this.
I too relied on AS400 queries for so much process improvement and workflow in the revenue cycle and none of these newer patient accounting systems have the power that AS400 had - I have not seen any "canned" or standard reports from a PAS that facilitates charge reconciliation.
Charge reconciliation is the responsibility of the departments. My RCI team does monitor it and if we see a problem with a department we address it with the dept leadership.
How is your team monitoring these charges? Can you share please?
We use the Revenue Guardian Report in Epic, departments indicate a charge has been reviewed there and we run weekly reports to monitor their use.
I use the Charge Query Report and download the daily charges to Excel. I filter on different Activity Types to see if there are any trends--days missing charges, reversed charges, low volume, late charges, etc. I also teach the departments to run reports for their areas. I also use it to look for blood products without transfusion charges, high dollar charges, wrong cost centers, incorrect rev codes (like IP dialysis charges on OP encounters), etc. It was all I had in the beginning.
I went from AS400 to Cerner and now I'm in Athena Health. Is anyone familiar with this platform?